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The key went in stiffly, turned a quarter of the way, and came out in two pieces. Half of it is still inside the cylinder of the aluminium storefront door, and the deadbolt is hooked firmly into the frame.
Locksmith in NewmarketSmart locks,fitted to a sound door
Call now · open 24/7(289) 803-1633What's happening right now?
Locked out
Safely, right now
- Wait somewhere safe and warm: a neighbour's, your car, a coffee shop.
- Don't force a window or the door; it only adds a repair.
- Have a photo ID with your address ready if you can.
Key broke in the lock
Safely, right now
- Don't push the broken piece back in or try the lock again.
- Hold on to the half you have; it helps with a new key.
Lock won't turn
Safely, right now
- Stop turning hard: a key that bends or snaps makes the job bigger.
- Don't spray oil or glue into it, and don't pour hot water on it in the cold.
Lost keys
Safely, right now
- If your address was with the keys, treat the lock as known to whoever finds them.
- Don't hide a spare key anywhere outside in the meantime, not even under the mat.
A keypad or phone-controlled lock is only as good as the door it sits on. Before anything is mounted on a home in Newmarket we check the alignment, the strike and the bore, then set up codes, a mechanical backup and a walkthrough so the household can actually use what was installed. This page also covers Bogarttown.
Request a visit
Same fees day or night · 25 years in business
The fix, explained · Newmarket
What is the door doing?
EmergencyHome Lockout ServiceYou stepped out to grab the recycling bin and the door swung shut behind you.
The fix
Most lockouts end with the original lock still on the door and still working. That is the point of professional entry: picks, tension tools, decoders and latch tools are designed to operate the mechanism the way a key would, without cutting or prying anything.
EmergencyBusiness Lockout ServiceMinus eighteen with a wind, and the exterior cylinder on the shop door has frozen solid overnight after yesterday's slush.
The fix
Authority for a business is a question about the company, not just the individual at the door. An owner shows identification and something connecting them to the premises, such as the lease or the business registration.
EmergencyBroken Key ExtractionThe apartment key snapped mid-turn, leaving the cylinder twisted halfway between locked and open.
The fix
Broken key extraction is the removal of a snapped key piece from a lock so it can go back to work. It is done with slim hooks and spiral extractors that slide into the keyway beside the fragment, catch the cuts in the blade and draw it out the way it went in.
EmergencyBreak-In Damage Lock RepairYou came home to find the front door standing open.
The fix
A break-in repair happens alongside a police file and an insurance claim, and a good locksmith keeps both in mind. Before any hardware is moved the damage is photographed as found: door face, edge, strike, jamb, hinges and glass.
Call (289) 803-1633Request a visit Break-In Damage Lock Repair
EmergencySeized & Jammed Lock OpeningThe key turns a full circle without any resistance and the deadbolt stays exactly where it is.
The fix
Most seized locks can be saved, and keeping your existing hardware is the aim. A cylinder that has stopped turning is usually recoverable with cleaning and fresh internal parts.
Call (289) 803-1633Request a visit Seized & Jammed Lock Opening
EmergencyLost Keys — Same-Visit RekeyYou let a part-time employee go on Friday.
The fix
Rekeying and replacing a lock arrive at the same place by different roads. Replacement puts new hardware on the door: a new deadbolt or handle, and a finish that may not match its neighbours.
Call (289) 803-1633Request a visit Lost Keys — Same-Visit Rekey
- 25years in business
- 24/7open, every day
- Same feesday, night or weekend
- On siteassessment preferred
Send for a locksmith in Newmarket now
Smart locks, keypads and fobs are only worth fitting to doors in Newmarket that are mechanically sound. So we check alignment and the bore first, install the hardware, then sit with you while codes are set and a phone is paired. Every electronic lock we fit keeps a mechanical key as a backup, and you leave knowing how to use both.
Your right to be there, confirmed. For lockouts and key cutting we check identification or another proof. It is a courtesy to you and to whoever else holds a key.
Options for now and later. Sometimes the sensible move is a small fix now and a planned upgrade later. We tell you which parts are urgent and which can wait.
A clean door and clear notes. We leave the area tidy and give you a short written account of what was done and how many keys were cut.
Call to discuss your business's keys: (289) 803-1633
Newmarket
Locksmith services · Newmarket
Every lock service we provide in Newmarket starts with the same first step, which is looking at the door properly before deciding anything. The individual pages below explain what that look involves for each job, how the work is carried out, and what to expect from the hardware afterwards.
Bigger photo, sooner job: Emergency Book soon Plan ahead
EmergencyBusiness Lockout ServiceMinus eighteen with a wind, and the exterior cylinder on the shop door has frozen solid overnight after yesterday's slush.
EmergencySeized & Jammed Lock OpeningThe key turns a full circle without any resistance and the deadbolt stays exactly where it is.
Lock Rekeying
Gate & Building Entry Locks
Mailbox Lock Replacement
Plan aheadMaster Key System Design
Plan aheadPanic & Exit Hardware
EmergencyCar Key ReplacementAfter fifteen years the blade has worn to a smooth sliver.
Key Fob Programming
Sound familiar?
Newmarket
2 / 9
The key slides all the way in, exactly as it has for years, and then refuses to turn in either direction. Yesterday it needed a small wiggle. This morning it feels set in concrete, and pushing harder only makes the key flex.
3 / 9
The previous owners left a coffee tin of keys on the counter, some labelled, most not. The house is yours now, but you have no idea how many copies were cut over the years or who still has one in a drawer somewhere.
4 / 9
The driveway gate drags a groove into the gravel every time it swings, and the latch stopped catching weeks ago. Now it sits propped shut with a brick, waiting for anyone to walk through and forget to prop it back.
5 / 9
The little brass key for your curbside mailbox was on the same ring as the one you lost at the gym last week. The lock itself is fine, but whoever finds that ring now has a way into your mail as well.
6 / 9
A dental office wants the front desk to lock up at night without ever holding a key to the room where patient records and controlled supplies are stored. Right now one master key opens both, which nobody is comfortable with once it is pointed out.
7 / 9
A padlock went on the stockroom's back door years ago for security and nobody has thought about it since, until the walkthrough this week pointed out that the same door is the room's only other way out.
8 / 9
The car is yours now, but somebody else still holds a key to it. Adding another key is not enough; you want the old ones to stop working the vehicle so the question is settled for good.
9 / 9
The car changed hands last week, and the paperwork included exactly one fob for a household with two drivers. Somewhere in a previous owner's kitchen drawer sits a second one that never made the trip, and neither person has any way to reach it now.
York, Ontario
Newmarket information
Key Fob Programming, Master Key System Design, Business Lockout Service, Mailbox Lock Replacement, Gate & Building Entry Locks, Seized & Jammed Lock Opening, Car Key Replacement, Lock Rekeying and Panic & Exit Hardware
- Town
- Newmarket, York, Ontario
- In business
- 25 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (289) 803-1633
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
30%
Newer homes. About 30% of homes in Newmarket were built in 1980 or earlier, according to the 2021 Census.
New construction settles in its first years, and a door that closed perfectly at move-in can begin to catch as the frame finds its final position. A locksmith visiting a newer home adjusts strikes and hinges so the bolt throws freely again.
60%
A mix of homes. Single-detached houses make up about 60% of homes in Newmarket (2021 Census).
Mixed housing means a locksmith sees a bungalow in the morning and a condo tower in the afternoon. The stocked van has house-door deadbolts, suite-door cylinders and the finishes for each, so neither kind of customer waits for a second visit.
Nearby
Frequently asked questions
We have lost a master key. Is that different from losing an ordinary key?
Yes, because a master key opens every lock in its group, so one missing key touches many doors. The response is planned rather than rushed: the locksmith maps which cylinders the key operated, works with the property manager if the system is building-wide, and re-pins or swaps cores across the group so a new master takes over. Manufacturers' guidance on key control treats retrieving and tracking master keys as the foundation of the whole system.
Does road salt affect door locks?
Yes, especially on side doors near a treated driveway or walkway. Salt spray dries into a crust inside the keyway and around the plug, and each thaw dissolves and re-deposits it deeper. Over a few winters it pits brass and makes the pins drag. The remedy is a flush with contact cleaner, a thorough drying, and a dry lubricant that sheds moisture, followed by rinsing the hardware when the weather allows.
What is a restricted keyway, and does it change anything?
A restricted or patented keyway is one whose blanks are not sold to the public, so copies can only be cut by an authorized dealer from a record of who is allowed to have them. Rekeying such a cylinder is the same operation inside, but the new keys are cut from controlled blanks and the count is logged. The benefit is that a key cannot be duplicated at a kiosk without your knowledge, which makes the record of who holds one much easier to trust.
Can several padlocks around a property be keyed alike?
Yes, provided the padlocks themselves are a type built to be rekeyed or matched, which is a feature of the specific model rather than something price or quality decides. The locksmith either rekeys the existing padlocks to a shared combination or replaces any that cannot be rekeyed with new ones cut to match. The result is one key working the front gate, the side gate and the shed, instead of a separate key for each, though a utility gate can be left on its own key.
Open 24/7
Request a visit
Send for a locksmith in Newmarket now
Call now · open 24/7(289) 803-1633- On-site assessment preferred
- Same fees day, night or weekend
- 25 years in business